Terms and Conditions

Terms and Conditions

Last Updated: 11/13/2025

1. Agreement to Terms

By accessing and using Art by Orea's website ("Site"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site or purchase our products.

2. Use of Website

Eligibility

You must be at least 18 years old to make purchases on our Site. By using our Site, you represent that you meet this requirement.

Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Site
• Use automated systems to access the Site without permission
• Reproduce, distribute, or modify content without authorization

3. Products and Pricing

Product Descriptions

We strive to display our jewelry accurately, but we cannot guarantee that colors, materials, or details will appear exactly as shown on your screen.

Pricing

• All prices are US Dollars
• We reserve the right to correct pricing errors
• Prices do not include applicable taxes or shipping fees unless stated

Availability

Product availability is subject to change. We reserve the right to limit quantities or discontinue products at any time.

4. Orders and Payment

Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel orders for any reason, including product unavailability, pricing errors, or suspected fraud.

Payment

Payment is due at the time of purchase. We accept [list payment methods]. By providing payment information, you represent that you are authorized to use the payment method.

Order Cancellation

We may cancel orders if payment cannot be processed or verified. You may cancel orders according to our cancellation policy within 24 hours of placing the order.

5. Shipping and Delivery

Shipping

We ship to US addresses ONLY. Shipping costs and estimated delivery times will be provided at checkout. Delivery times are estimates and not guaranteed.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

International Orders

International customers are responsible for all customs duties, taxes, and fees. We are not responsible for delays caused by customs.

6. Returns and Refunds

Return Policy

Items may be returned within 14 days of delivery for a refund or exchange, provided they are:

• In original condition
• Unworn and undamaged
• In original packaging with all tags attached
• Restocking fee may apply

Non-Returnable Items

The following items cannot be returned:

• Custom or personalized jewelry
• Earrings (for hygiene reasons)
• Sale or clearance items (if applicable)

Return Process

To initiate a return, contact us at support@artbyorea.com. Customer is responsible for return shipping costs unless the item is defective or we made an error.

Refunds

Refunds will be processed to the original payment method within 5 days of receiving the returned item.

7. Product Warranties

Quality Guarantee

We warrant that our jewelry is free from defects in materials and workmanship. This warranty does not cover normal wear and tear, damage from misuse, or alterations.

Gemstone Disclaimer

Natural gemstones may contain inclusions and color variations. These are not considered defects.

8. Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of [Your Company Name] and protected by copyright and trademark laws. You may not use our content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the product in question
• We are not responsible for delays or failures due to circumstances beyond our control

10. Indemnification

You agree to indemnify and hold harmless Art by Orea from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

11. Dispute Resolution

Governing Law

These Terms are governed by the laws of Arizona/USA, without regard to conflict of law principles.

Arbitration

Any disputes shall be resolved through binding arbitration in Snowflake, AZ, except where prohibited by law.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Site constitutes acceptance of modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

Art by Orea
Email: support@artbyorea.com

By using this website and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.